GEICO adopts Entegral software for claim routing and repair choices
The third-largest US motor insurer will use the Enterprise Mobility subsidiary's platform to route claims, book repairs and choose repairers.
GEICO, the third-largest motor insurer in the US, is deploying claims software from Entegral, a subsidiary of Enterprise Mobility, the companies said on 22 October.
GEICO will use it for claim routing, appointment messages and choosing repairers. Entegral links insurers, carmakers and body shops, and Enterprise Mobility, which runs the Enterprise Rent-A-Car brand, uses it in its own claims process.
The companies set out intended benefits, including more efficient routing and a more consistent experience from claim reporting to repair, rather than measured results.
Joe Rector, a vice-president of Entegral, told Repairer Driven News that a driver currently has to contact the insurer, choose a repairer, book the appointment and arrange transport, and sometimes towing, separately. "It all runs through the customer," he said.
Update, 2 November 2026: this brief was shortened, a promotional quote was removed and the companies' aims are now described as intended benefits.
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Sources
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