> ## Content Index
> Fetch the complete content index at: https://thecoverwire.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# Wilbur and Vitesse link claims and payments for London delegated authority
- URL: https://thecoverwire.com/wilbur-vitesse-claims-payments-partnership/
- Published: 2026-10-13T14:45:00.000Z
- Updated: 2026-11-02T11:34:59.000Z
- Description: Claims teams can start payments inside Wilbur, with payment status flowing back to the claim from Vitesse's platform.
- Author: CoverWire
- Tags: MGAs, #desk-london-market

Wilbur and Vitesse have partnered to connect claims handling with payments, aiming to reduce duplicated work and improve control for insurers, MGAs and delegated authority businesses.

Users can start a payment inside Wilbur's claims technology. Payment details and status then flow back into the claim from Vitesse's payments and treasury platform, reducing reconciliation between separate systems.

The companies are targeting the UK and London market, where Delegated Claims Authority arrangements require controls over authority limits, referrals, approvals, audit trails and payments.

Their joint operating model covers first notice of loss and claims management, DCA controls and referrals, claims funds and payment workflows, and supplier and loss adjuster management.

It also includes automated claims bordereaux for Lloyd's and capacity providers, management information reporting and audit trails. Vitesse already supports claims funds and payments for Lloyd's and delegated authority business.

"For the London Market, this goes beyond simply connecting a claims system to a payment platform," said Arun Kumar Shankar, co-founder and chief product officer at Wilbur.

Shankar said the firms see an opportunity to put DCA controls, claims payments, automated bordereaux and management information into the same operating model. That would give MGAs and their capacity providers more visibility and control, he added.

Richard Reggel, chief commercial officer for Europe at Vitesse, said combining claims information, payments and reporting improves transparency across the delegated claims lifecycle for MGAs and their capacity providers.

Wilbur operates in Australia, New Zealand, the United States, South Africa and the UK. The companies said established integration patterns should let joint customers onboard faster.

Related coverage: [Ardonagh to bring its MGAs worldwide under the Orvia brand](https://thecoverwire.com/ardonagh-orvia-underwriting-global-geo-rebrand/) and [Lexcel launches AI system that applies specialty underwriters' rules](https://thecoverwire.com/lexcel-launches-ai-operating-system-specialty-underwriting/).

## Sources

- [Vitesse: Wilbur and Vitesse partner to connect claims and payments across the global insurance market](https://www.vitesse.io/press/wilbur-and-vitesse-partner-to-connect-claims-and-payments-across-the-global-insurance-market?ref=thecoverwire.com)
- [Insurtech Insights: Wilbur and Vitesse partner](https://www.insurtechinsights.com/news/wilbur-and-vitesse-partner-to-connect-claims-and-payments-across-the-global-insurance-market/6840/?ref=thecoverwire.com)